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FAQs
Where do you ship?
We currently ship to most countries worldwide, including the United States, Canada, Europe, Australia, and many other international destinations.
If your country isn't available during checkout, please contact our support team and we'll do our best to help.
How long does shipping take?
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other Countries: 10–20 business days
Delivery times may vary during holidays or due to customs processing.
How long does it take to process my order?
Orders are typically processed within 1–3 business days before being shipped.
You'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
Can I track my package?
Yes.
Once your order has shipped, you'll receive a tracking number by email. Tracking updates may take 24–72 hours to appear after shipment.
My package is delayed. What should I do?
Occasionally, shipping carriers experience delays due to weather, customs inspections, or high shipping volumes.
If your package hasn't moved for several days, contact us and we'll investigate the shipment for you.
What is your return policy?
We offer a 30-day return policy from the date your order is delivered.
To qualify for a return:
- The item must be unused.
- It must be in its original packaging.
- All accessories and manuals must be included.
- The product must be in resalable condition.
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